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. 2020 Oct 16;20:958. doi: 10.1186/s12913-020-05808-z

Table 2.

Key Themes from Health Center Focus Groups

Key Themes
1: Accommodation needs generally are not known in advance of the patient’s visit.
2: EHR systems offer helpful information, but with usage challenges and information gaps.
3: Accommodations do occur at health visits but often are developed at the time of the visit.
4: Knowledge of a regular patient is often the basis for advanced accommodation preparation.
5: Providers acknowledge the benefit of preparation for accommodation needs and are supportive of methods to enable it.