Table 4.
Results of Formal Time–Motion Study
| Activity | Paper Medical Record System | Electronic Medical Record System | p-value |
|---|---|---|---|
| Patient activities (mean minutes/visit) | 101 Patients | 115 Patients | |
| Waiting | 20.9 | 13.2 | 0.06 |
| Time with provider | 12.2 | 4.9 | <0.0001 |
| Miscellaneous activities | 4.3 | 9.1 | 0.03 |
| Registration | 1.8 | 2.5 | 0.01 |
| Pharmacy | 1.2 | 0.5 | 0.02 |
| Cashier | 0.7 | 0.8 | 0.6 |
| Laboratory | 0.5 | 0.7 | 0.5 |
| Total time per visit | 41.5 | 31.9 | 0.1 |
| Provider activities (% of workday) | 16 Providers | 14 Providers | |
| Time with patients | 33 | 16 | 0.004 |
| Time with other staff | 23 | 8 | 0.0002 |
| Miscellaneous activities | 22 | 26 | 0.6 |
| Personal activities | 15 | 46 | 0.001 |
| Searching for information | 7 | 3 | 0.06 |
| Clerk activities (% of workday) | 5 Clerks | 6 Clerks | |
| Personal activities | 29 | 38 | 0.7 |
| Writing reports | 18 | 2 | 0.2 |
| Time with other staff | 14 | 5 | 0.1 |
| Registering patients | 12 | 22 | 0.1 |
| Other patient interactions | 12 | 15 | 0.7 |
| Miscellaneous activities | 11 | 12 | 0.8 |
| Walking | 2 | 2 | 0.7 |
| Searching for information | 0.5 | 3 | 0.01 |